The Podcast Sharing Unfiltered Retail Insights
The #RetailRealityShow is the business podcast for movers and shakers in retail who look beyond the store counter. The retail experts Nino Bergfeld (Salesforce), Nicolas Kröger (Manor) and Yael Kochman (buywith & myAthena) talk to their guests about the new #era of retail and technology. They discuss personal experiences, successes, but also setbacks and do a reality check: How will brick-and-mortar retail develop from today? How can #offline and #online retail be combined? And which #innovations will really shape the #future of the industry?
We do the reality check.
Podcast Platforms
Spotify - Apple - Google - Pocket Cast - Anchor
Latest episodes
Who are the hosts?
Nino Bergfeld
SALESFORCE
Nino has been working at Salesforce since 2015. He has held various positions at the provider of cloud-based CRM solutions – always with a focus on Retail. He is also co-founder of the Salesforce Web3 Studio. (LinkedIn)
Nicolas Kröger
MANOR AG
Nicolas is Chief Digital Officer at Manor AG and an expert in digital transformation in retail. With over 16 years of experience in e-commerce and strategy consulting, he has developed numerous growth strategies and driven digital innovation. (LinkedIn)
Yael Kochman
BUYWITH & MYATHENA
Yael Kochman is an entrepreneur and team lead with more than 15 years of experience in corporate management, business development and operations, both in start-ups and multinational corporations. She was selected as one of the 40 under 40 promising leaders in Israel and co-founded Re:Tech - a retail innovation center.
Yael is currently Chief Business Officer at buywith and myAthena. (LinkedIn)
What moves us:
Vacancies? How can an interesting offer be created for the customer?
Is the customer still king? Or what is the current situation regarding customer loyalty?
What will the store of the future look like?
How will tariffs influence global trade?
What are the best practices in stationary retail?
Which impact will GenAI have on the path to purchase?
And many more questions.
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Retail innovation in the Arabian Gulf is not catching up.
It’s leaping ahead. 📈
For years, the region was seen as retail’s emerging market.
Now it’s emerging as the market to watch.
From importing innovation to exporting it.
In our new episode, Sumit Srivastava, Digital and Commercial Officer, shares how the Gulf is turning into a real-time retail lab and a global benchmark for innovation.
💡 What’s driving this momentum:
– App-first consumers: up to 90 % of transactions happen via native apps
– AI that runs the business: from demand forecasting to personalized experiences
– Connected data: connecting POS, e-com, CRM and clickstream data in near real time
But what truly stands out is the mindset:
Being data-first isn’t a tech decision.
It’s leadership.
🎧 Listen now to explore how data-first leadership is shaping the future of retail across the Gulf Cooperation Council (GCC) region.