#21 Is Quick Commerce Dead or Pioneering the Future? With Milena Lazarevska (SVP, Delivery Hero)
Links: Google - Pocket Cast - Anchor - Spotify - Apple
Dive into the fast-paced world of quick commerce on this episode of the Retail Reality Show, featuring Milena Lazarevska, SVP Quick Commerce at Delivery Hero. With a rich background in the grocery industry and insights from global giants like Sainsbury's, Milena gives us an exclusive peek into the evolving landscape of online food and grocery delivery.
Starting with a quick icebreaker, we get personal with Milena's preferences, setting the stage for a deep dive into Delivery Hero's cutting-edge approach to quick commerce. She breaks down the business model, the rise of quick commerce during COVID-19, and how Delivery Hero competes in this innovative yet challenging market.
Milena demystifies the quick commerce supply chain, customer demographics, and the battle for profitability in a sector where convenience is king, but margins are tight. We also touch on the strategic role of retail media and future predictions, including potential market growth and Delivery Hero's evolving business model.
Join us for a concise yet comprehensive exploration of quick commerce, where Milena Lazarevska shares invaluable insights and predictions that anyone interested in the future of retail and delivery won't want to miss.
