#53 From AI to Store Closures: Dominick Miserandino (RTM Nexus) on Retail’s Biggest Contradictions

Retail
Written By Marketing .
 

Retail is in a moment of tension.

AI tools are accelerating.
Store closures are climbing. 
Consumers expect instant delivery.

And still, the most important question remains: 
How do retail leaders adapt when everything shifts at once?

In this episode of The Retail Reality Show, we sit down with Dominick Miserandino, founder of RTM Nexus and long-time retail media voice, to unpack the contradictions shaping the future of retail.

Dominick brings decades of perspective, from e-commerce leadership to running media outlets and now building a platform that connects retailers, tech players, and media thinkers.

We talk about:

  • Why store closures are not the apocalypse, but create real human problems

  • Why so few retailers (and their customers!) actually trust the tech they use

  • Why experiential retail is booming while thousands of stores shut down

  • How geopolitical uncertainty is blocking smart decisions

  • What it takes to lead with empathy, not just efficiency

This episode is fast, funny, and surprisingly grounded, perfect for anyone navigating the messy middle of retail transformation.

🎧 Listen now and find out: 
What’s hype, what’s real, and what still makes retail work?

 
Marketing .
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