Discover All Episodes of The Retail Reality Show
Episode Type
#55 Simone Krah (MMM Club) live on Nearconomy, Empathy & Grocery Loyalty
97% of Germans still skip e-grocery.
Why does the corner store win every time?
The answer starts with proximity.
📍 Live at Gottlieb Duttweiler Institute’s 75th Retail Summit, we welcomed retail insider Simone Krah, President of the MMM-Club, to discuss this and more:
- Why restaurant inflation (€38 Schnitzel!) drives shoppers toward in-store cafés and sushi bars
- How a bio chain pivoted fast with budget-friendly organics to protect stretched wallets
- What the single-household boom means for the surge in protein snacks and grab-&-go meals
🎧 Listen to the full German episode of The Retail Reality Show on Spotify or Apple Podcasts.
#54 From Store to Experience – with Julia Bischof (Le Creuset) & Meike Hartelust (LIGANOVA)
In our latest episode of The Retail Reality Show, recorded live at LIGANOVA's 'NEXT is NOW' 30 Years Anniversary Celebrations in Stuttgart, we unpack the evolving role of physical retail spaces, together with:
Julia Bischof, EMEA Retail Director Le Creuset
Meike Hartelust, Managing Director LIGANOVA
With our hosts Nino Bergfeld and Nicolas Kröger, our guests explore how brands are reshaping the in-store experience from the inside out:
• How to build a community inside your store
• Which soft KPIs actually matter beyond transactions
• Why Gen Z is falling for enameled cast-iron cookware
• And how sensory experiences convert casual shoppers into fans
And yes, we talk about tech, too.
But the kind that supports staff, not replaces them.
Listen now on Spotify or Apple Podcasts.
#47 When AI Decides What Gets Bought: Prof. Dr. Peter Gentsch Live at the Salesforce World Tour
Forget funnels.
The next touchpoint for your customers is an AI agent.
In this special German live episode of The Retail Reality Show, recorded at the Salesforce World Tour in Frankfurt, AI expert and thought leader Prof. Dr. Peter Gentsch joins host Nino Bergfeld to discuss one of the most profound shifts in retail:
How generative and agentic AI is rewriting the customer journey.
Tune in now to find out how Agentic AI will transform the customer journey.
#37 Outdoor trifft Omnichannel: Fjällrävens Erfolgsstrategie mit Alexander Matt (CMO)
Alexander Matt, CMO von Fjällräven, verrät, wie die Marke mit Nachhaltigkeit, Community und Premium-Erlebnissen den Outdoor-Markt revolutioniert.
#36 Netflix House, Drip Bars & Co.: The new zeitgeist of the offline experience with Karin Leiberg (Liganova) – from the LIVE event in Berlin
Martin Bressem, CEO von _blaenk und Karin Leiberg (Director Brand Activation & Strategy) von Liganova im Gespräch.
#35 RRS LIVE from Berlin (Part 2): Booty Scrunch & TikTok Hype: The Success Story of TEVEO with Philip Clas (CDMO)
Philipp Clas, CDMO von Teveo, im Gespräch auf dem RRS Live Event in Berlin.
#34 RRS LIVE from Berlin (Part 1): Curated, exclusive, successful: How Glambou is reinventing the jewelry market with CEO Philipp Engelmann
Philipp Engelmann, CEO von Glambou, im Gespräch auf dem RRS Live Event in Berlin.
#30 Mut zum Risiko: Experience, flexible Mietverträge und der Omnichannel-Weg (LIVE aus München - Part 1) mit Marc Schumacher & Jonathan Calverly
In dieser Episode (LIVE von unserem letzten Event in München) sind Marc Schumacher (CEO, Avantgarde) und Jonathan Calverly (Head of Retail, Art-Invest) im Gespräch zu: Ist der stationäre Handel tot oder erfindet er sich neu?
#28 Retail Revolution: Store der Zukunft | Panel-Diskussion mit Arndt Brockmann und Martin Baumdicker
Store der Zukunft? In dieser Episode: Arndt Brockmann, ein echter Retail-Veteran, der unter anderem bei Marken wie Hugo Boss, Puma, Dodenhof uvm. tätig war, und Martin Baumdicker, Gründer und Visionär von Pioneers, einer Agentur für Retail- und Markenerlebnisse.
#26 HUGO BOSS XP: Redefining Loyalty in Luxury Fashion - with Carlos Zenner (VP Customer Engagement)
In this special live episode of the Retail Reality Show, we're thrilled to sit down with Carlos Zenner, Vice President of Customer Engagement at HUGO BOSS, for an exclusive conversation about the future of loyalty programs in luxury fashion.
#23 Kneipp & Engelhorn im Gespräch: Gen. AI, Herausforderungen und Chancen 2024 mit Manja Kuntzsch & Johannes von Kneipp & Fabian Engelhorn
Diese Episode ist mit den Gästen: Manja Kuntzsch (Head of Digital, Kneipp) & Johannes Schnödt (CRM-Manager, Kneipp) Fabian Engelhorn (CEO, Engelhorn Gruppe) live vom B2C Success Summit aus Mannheim. Fokus: Herausforderungen und Chancen sowie Gen AI.
#07 mit Nino & Martin - live aus NYC von der NRF Retail’s Big Show Messe
Das NYC-Special von der NRF Big Show Retail Messe mit den Trends für das Jahr 2023.